Resolved -
Our cloud provider has resolved the issue and we are seeing services working as normal once again.
Sep 19, 16:26 AEST
Monitoring -
While our cloud provider continues to resolve the issue, we have been able to workaround the issue.
We are monitoring and while full service is restored, performance may still be impacted.
Sep 19, 11:33 AEST
Update -
We are continuing to work on a fix for this issue.
Sep 19, 10:03 AEST
Identified -
Our Cloud service provider is currently experiencing issues in the us-west-2 region where our production services run.
They have identified the issues and working to resolve it, but while this happens our products are experiencing availability issues.
We will update with additional information once we learn more
Sep 19, 10:03 AEST