Timeouts and slow performance

Incident Report for Blake eLearning

Resolved

The incident is resolved and we investigating the root cause. Access to all the applications is now fully restored.

Posted May 20, 2020 - 10:51 AEST

Update

Performance and access is restored and we are continuing to monitor

Posted May 20, 2020 - 10:15 AEST

Monitoring

A fix

Posted May 20, 2020 - 10:04 AEST

Identified

We have a fix in place and are monitoring and investigating the root cause. Access to the sites has been restored

Posted May 20, 2020 - 10:02 AEST

Investigating

We are currently investigating timeouts and slow performance when accessing all applications

Posted May 20, 2020 - 10:00 AEST

This incident affected: ReadingEggs, Reading Eggspress, Mathseeds, ReadingEggs Junior, Wordflyers, and Admin.